Information We Collect

Personal Information

When you make a purchase or interact with our website, we may collect personal details, including:

• Name, address, email, and phone number
• Billing and shipping information
• Payment details (processed securely through third-party payment gateways)
• Any other information you provide voluntarily

We do not knowingly collect personal information from children under the age of 13. If you are under 18, you may use our website only with parental or guardian consent.

Website Usage Information

We may collect non-personal data, such as:

• IP addresses
• Browser type and device information
• Website activity (e.g., pages visited, time spent, and interactions)

This information helps us enhance our website’s performance and improve user experience.

How We Use Your Information

We use collected information for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To send order confirmations, shipping updates, and promotional offers (if opted in)
• To improve website functionality, security, and user experience
• To prevent fraud and ensure compliance with legal requirements

We do not sell or share your personal information with unauthorized third parties.

Cookies & Tracking Technologies

Our website uses cookies to enhance browsing experiences and analyze website traffic. Cookies are small data files stored on your device that help us:

• Recognize returning customers
• Save your preferences for future visits
• Provide personalized recommendations

You can adjust your browser settings to manage or disable cookies. However, disabling cookies may affect website functionality.

Data Security

We implement strict security measures to protect your personal data, including:

• Secure servers with encrypted data storage
• Limited access to personal information
• Compliance with industry security standards

Despite our efforts, no online data transmission is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

Sharing Your Information

We may share your data in the following cases:

• Service Providers: We may share necessary information with trusted third-party service providers (e.g., payment processors, shipping companies) to facilitate order fulfillment.
• Legal Compliance: If required by law, we may disclose your personal information to legal authorities.
• Business Transfers: In the event of a business sale, merger, or restructuring, your data may be transferred to new ownership under the same privacy commitments.

International Data Transfers

As Royal Zara operates in a global digital environment, data collected may be processed in different countries. By using our website, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any revisions will be posted on this page, and continued use of our website implies acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Email: info@royalzara.com
Address: Royal Zara, Gonapitiya, Kuruwita
Call: +9476 454 3688

Your trust is our priority. Thank you for choosing Royal Zara!