Return Policy
Thank you for shopping at Royal Zara. Your satisfaction is our priority, and we strive to provide the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you.
Returns
- We accept returns within 10 days from the date of purchase
- To be eligible for a return, the item must be unused, in its original condition, and with all tags attached.
- The product must be returned in its original packaging.
Refunds
- Once we receive and inspect your returned item, we will notify you of the refund status.
- If your return is approved, we will process the refund to your original payment method.
- Please note that shipping charges from the original purchase are non-refundable.
Refunds Due to Stock Unavailability
- In the rare case that a product goes out of stock after your order has been placed, our customer support team will review the issue.
- If we confirm that the item was out of stock at the time of your purchase, you will receive a 100% refund, as this is our responsibility.
- The refund will be processed automatically, and you will be notified via email or phone.
For any refund-related inquiries, please contact our customer support team at info@royalzara.com